Frequently Asked Questions

World order - Pledge Manager

What is included in the Deluxe Pledge of World Order?

The Deluxe Pledge includes the main game of World Order, all the stretch goals unlocked during the campaign, the World In Turmoil expansion, a Hardcover version of the Concepts book, a Miniature Pack with 92 miniatures, and 85 Metal Coins.

Do you ship internationally?

Yes! We ship to most countries worldwide. Shipping fees and VAT may vary based on your location.

Due to shipping logistics, customs issues, trade sanctions and fulfillment center availability, we are unable to ship to certain countries. Unfortunately, we will not able to ship to Afghanistan, Brazil, Congo, Ivory Coast, Eritrea, Guinea-Bissau, Haiti, Iran, Iraq, Liberia, Libya, Myanmar, North Korea, Russia, Somalia, Sudan,Syria, Ukraine.

Will my game ship from a local warehouse to avoid customs fees?

Yes, we will ship from regional fulfillment centers in the US, EU, Canada, UK and Australia to help avoid customs fees. However, backers outside of these regions may still be subject to additional taxes or customs charges. Also our partner VFI, handles the shipping for Asia.

I missed the campaign! Can I still get the game?

Yes, we usually offer late pledges via our Pledge Manager or website. Check [https://gamefound.com/en/projects/hegemonic-project-games/world-order] for availability.

Can I change my shipping address?

You can update your shipping address in the Pledge Manager until fulfillment begins. After that point, you can reach out to our Helpdesk to see how we can deal with the situation.

What is a pledge manager?

The pledge manager is a platform where backers confirm their order, select add-ons, and pay for shipping.

When will the pledge manager open?

It will reopen soon. We’ll notify everyone via Kickstarter updates and email as soon as it goes live.

Can late backers access the pledge manager?

Absolutely! Late pledgers will have access to the pledge manager just like original backers.

Can I change my pledge level or add items?

Yes! Once the pledge manager is open, you’ll be able to upgrade your pledge, add expansions, or purchase extra copies.

When will the game be delivered?

The estimated delivery for World Order is in Q1 of 20226. We’ll keep you updated regularly via Kickstarter and email.

What if I don’t fill out the pledge manager in time?

You may risk losing your order. Please make sure to complete it before the closing date.

Can I cancel my pledge and get a refund?

Refunds are possible during a specific timeframe.

After a week of the campaign closing, due to third parties’ fees getting paid, we can provide a partial refund of 85% of your total amount pledged.

If you wish to proceed with a cancellation, please contact our support team.

Can I pledge for multiple copies?

Absolutely! You can add extra copies during the pledge manager phase.

Will there be localization options for other languages?

Yes. Giant Roc plans to publish the game in German and will run a separate crowdfunding campaign. We also plan to localize the game in other languages and are currently working hard to make this possible. Please subscribe to our newsletter for updates.

Will Spanish and French backers receive their copies at the same time as English backers?

No, Spanish and French versions will be delivered approximately 6 months after the English copies are delivered.

In which languages will World Order be available during the Pledge Manager?

World Order will be available in English, French, and Spanish during the Pledge Manager.

Will VAT be charged during the pledge manager?

Yes, VAT will be charged during checkout in the pledge manager for backers in the EU and the UK. The exact amount depends on your location.

Are there any crowdfunding Exclusives for World Order?

Yes, there are. Every backer will get a physical copy of the Concepts book in either softcover or hardcover version, depending on the pledge level. This is the result of more than a year of work with distinguished academics from esteemed universities. Additionally, as a KS Exclusive add-on we’re offering an 80-page premium hardcover notebook, perfect for capturing all your notes on how to rule the world! You can check all exclusives here: https://i.kickstarter.com/assets/047/492/976/5898b7430ad5a445a24ccf08f74fbc81_original.jpg?fit=scale-down&origin=ugc&q=92&v=1733419981&width=680&sig=WJN3gBtFRFlQgJoXKP%2FiViYiNIO2RvcpytvgWcYA%2FhY%3D

Where can I ask more specific gameplay questions?

For in-depth gameplay questions, feel free to post in the Kickstarter comment section or join the discussions on BoardGameGeek (BGG), at World Order’s forum where we’ll be active during and after the campaign.

Do you already know how long the late pledge will be open?

The Late Pledge and Pledge Manager will remain open until about one month before shipping begins, which is currently planned for the first quarter of 2026.

Will the Hegemonic Promo Pack from the Stretch Goals be included in all pledges?

Yes, the Hegemonic Promo Pack from the Stretch Goals will be included in all pledges. However, it will be free exclusively for Kickstarter original backers. Non-Kickstarter backers will have the option to purchase it separately!:)

Is there any chance we may get Hegemony in Spanish / French via this campaign?

Hegemony will only be available in English through this campaign. However, World Order will be available also in French and Spanish.

Does this version of Hegemony contain all the upgrades and mini expansions from the Kickstarter campaign?

This is the Retail Version of Hegemony. The Kickstarter (Extended Version) is no longer available. However, all the products that were part of the Extended version, such as the Crisis & Control expansion and the Concepts Book, will still be available.

Will sleeved cards fit within the insert you all designed?

Yes, they will fit! The insert was designed to accommodate sleeved cards.

Hegemonic Project

My game arrived damaged or missing components.

We're sorry! Please submit a ticket with your and clear photos of the damage using this link [https://hegemonic-project-games.odoo.com/contact-our-helpdesk] We'll get it sorted quickly.

How do I track my shipment?

Once your game is shipped, you’ll receive a tracking number via email. It may take 1–2 business days for the tracking link to become active. If it doesn’t update, reach out to us with your ticket/order number.

How to submit a ticket to Helpdesk?

Thank you for reaching out! To help us assist you faster, please submit a support ticket through our Helpdesk. Here’s how:

How to Submit a Ticket:

Go to our Helpdesk portal: https://hegemonic-project-games.odoo.com/

Click on Missing/Replacements if you’d like a replacement or if you are facing an issue with your order.

Click on General questions if you have a question that was not covered in our Knowledge Base.

Fill out the form.

Click "Submit" – our support team will get back to you as soon as possible!

Thanks again for your support!

Hegemony Related

How many players is Hegemony for?

2 to 4 players. A solo mode is also available.

What’s the playtime of Hegemony?

Around 90 to 180 minutes, depending on player count and experience.

Is the game language-dependent?

Yes, the game includes significant text. Language editions are available.

Are expansions available?

Yes! The Historical events mini- expansion and the Crisis and Control expansion.

Is there a solo mode?

Yes! The Crisis & Control expansion includes Automa cards that allow you to play solo or replace one or more players if you don’t have a full group.

Where can i get the updated rulebook?

You can get it from our website [https://hegemonicproject.com/games/hegemony/hegemony/].

Where can I get replacement components?

Contact our support via Helpdesk to request replacements.

Will there be more expansions or reprints?

We’re working on future content—follow us for updates!

What language editions are available?

Hegemony has been localized in the following languages: English, French, German, Spanish, Italian, Portuguese, Russian, Ukrainian, Chinese, Japanese, Korean and Czech.

Are there digital or Tabletop Simulator versions?

Yes, a TTS mod is available. You can find Hegemony on TTS in the following link:

https://steamcommunity.com/sharedfiles/filedetails/?id=2902422467

Can I order Hegemony directly from you?

Yes! It’s available on our e-shop! You can use the following link: [https://hegemonicproject.com/shop/]

Are there teaching aids available?

Yes, you can check the following link for a detailed explanation. https://www.youtube.com/watch?v=9_qcgLP7vcc

Eshop - Website

What products are available in your e-shop?

Our e-shop currently offers Hegemony- Retail edition and a wide range of related products, including expansions, upgraded components, metal coins, card sleeves, dividers, inserts, and more!

Do you ship worldwide from the e-shop?

Yes, we ship to most countries. Shipping fees are calculated at checkout.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and Stripe.

How long does shipping take?

Delivery times vary by location but typically range from 5 to 20 business days.

How do I track my order?

You'll receive a tracking link by email once your order is shipped!

Do you offer replacement parts or components?

Yes, you can request parts via our Helpdesk if something is missing or damaged.

Please use this link [https://hegemonic-project-games.odoo.com/contact-our-helpdesk]

How do I update my shipping address for an order?

Do you charge VAT or customs fees?

VAT is applied at checkout. Customs may apply depending on your country.

I didn’t receive my confirmation email — what should I do?

Check your spam folder first. If it’s missing, contact us through the Helpdesk.

Can I cancel an order after placing it?

Yes, but only before the order has been processed or shipped.

My order arrived damaged or incomplete — what now?

Please submit a Helpdesk ticket with photos, and we’ll resolve it quickly.

I have a problem with checkout — who can I contact?

Contact our support team via the Helpdesk for quick assistance, using the following link: https://hegemonic-project-games.odoo.com/

We hope this FAQ has helped answer your questions about World Order, Hegemony, and our E-shop.

If you have any further inquiries, feel free to reach out to us through our Helpdesk or contact form. We're always happy to assist you!